FAQ

Neither installation nor maintenance are needed by the users’ workstations. The software is web native, therefore it runs totally by Internet; its responsive interface allows the application with any device and browser.

All the documents are issued in PDF, (Portable Document Format) the worldwide standard format for safe and reliable data distribution and exchange. The whole reporting is available also in csv format for MS Excel

Any information is available from everywhere in the world and by whatever device: PC - Mac - Smartphone - Tablet

The system produces the following documents: - daily sales reports - accounts payable - agency fees - credit reports

Variuos levels of access are provided: Administrator, Internal Staff, Agency and Private Customer. The operation set of each broad category can be customized for the single user (“who can do what”).

Yes, it is. Different kinds of check-in functions are offered, in order to match the the harbor logistic requirements. Each port can be configured in different ways. Check-in can be made directly by the travel document or by the boarding pass. The boarding check-in operations are accelerated by bar code reading. In addition a mobile check-in procedure is available by wireless palmtop devices. The FAST TICKET module is equipped with a specific check-in function for the passengers provided with e-mail ticket.

The procedure manages the sale of the quantities set for each trip. For each item it’s possible to set the maximum merchantable quantity and a “freezed” quantity to sell at the Administrator’s will. The vehicles are provided with a double counter: per unit and per linear metre .

The management of the garage area is very accurate and allows to operate various virtual garages (even with different heights) inside a single ship in a single trip.

Yes, it does. The management is complete and well-structured. The commercial vehicles are counted in linear metres of reserved area and overprices are calculated in case of extra-outline/dangerous goods. Beside the standard price list related to trips/period, various customized price lists for a single customer or group can be defined. Moreover, a specific file allows to store the recurrent vehicles data (each vehicle can be matched to its driver)

The procedure manages the cabin automatic assignment on booking, according to the assigned priority. A graphic display shows the cabins availability situation.

Of course it does! The Bill of Lading management is automatically linked to the booking interface if a trade item is selected. The procedure issues automatic invoices from the bill of lading. Invoicing can be made in parallel with the bill or delayed, by grouping the bills issued in a fixed period.

Yes, it is. Fastbook manages the booking deals including the partial transits (LEG) connected to the stopovers placed on each segment.

Of course, they are. The system produces tickets, immediate invoice tickets, delayed invoice vouchers.

FASTBOOK is provided with WEB SERVICES and can be linked to various external portals .

The credit card payment can be made on line by direct interface to the banking e-commerce system. All the common credit cards and Pay Pal are accepted. As soon as the booking process is completed, the user receives the travel document by e-mail.

Yes it does. As soon as the operations of boarding are completed, the entitled operator can create the Passengers List. It is available on video and on file in various formats (Text, csv for Excel, PDF)

Of course! The account statement can be generated periodically or for a single booking/ticket. Commissions are configured as a percentage for each agency; they can be even identified according to the period of application (from date to date), both for departure and booking date.

Fastbook is supplied with a multi-language support allowing the implementation of additional languages by translation of a specific text/csv format document. The standard edition is in Italian and English.