Neido.com provides software solutions for ferries in Europe and Worldwide
FastBOOK is cloud designed (Saas mode) to fit for ferries operators of any profile.
It can be hosted on our servers, placed in data centers provided with levels of service continuity (fault tolerant) TIER IV GOLD, or on framework set up by the Company.
Over the years we have acquired a strong expertise in guiding our customers towards a proper start up of the system..
We work together throughout the initial setting, enabling the user to proceed alone. The first step includes all activities for the system set up, based on the operation and business logic of the Company.
When the needs change, Fastbook can be quickly reconfigured, with addition or change of departures, fares, timetables etc
Our help desk service ensures a constant updating and a trouble-free functioning.
Our trouble ticketing system provides a timely service, based on preset SLA levels.